Insurance Claim Investigations

Insurance investigations are not the same as marital or other domestic investigations.
Your claims deserve the attention of an investigator with
actual experience in all facets of the claims process!

Our investigators have years of experience handling claims all the way through their settlement.
This experience has proven itself invaluable in resolving our client's most challenging investigations.

Read the testimonials to see what our clients say.

We're experienced in workers' compensation, general liability, bodily injury,
and all types of casualty claim investigations.
We identify avenues of subrogation, and inform you of underwriting issues,
so you can better manage your insureds.

Our investigators have conducted hundreds of successful investigations for
some of the largest insurance companies in Massachusetts,
Connecticut, Rhode Island...and all of New England.

Maximize the effectiveness of your claim investigation.
Make sure your investigator has a thorough knowledge of claims.

Otherwise, you're just hiring a guy with a video camera.
Or even their trainee.




Discovery Services claim investigators know how to identify fraud and will
conduct surveillance at the most opportune times.

We will obtain video documentation, obtain witness statements,
locate and interview witnesses, investigate an accident scene.

..and more.We work with your legal counsel to optimize the investigative efforts
to get the information you need...in the most cost-effective manner.

Wouldn't you prefer utilizing a trained, experiences investigator who can
alert you to underwriting issues, and to possible avenues of subrogation?

Investigative Assignment Form

INSURANCE INVESTIGATIONS SERVICES:
 
Surveillance   Activity Checks   Statements   Locates    Accident Scene Investigations




Surveillance:
Surveillance is often the most effective method of obtaining the
evidence necessary to combat insurance fraud.
It is your best defense against thieves that drain your
financial resources which are meant for those who deserve it.

Our insurance claim investigators work 24/7 to obtain the video documentation
you need to deny a claim...or to be more comfortable with accepting it.

We use high-quality digital video cameras, telephoto lenses and body-worn/concealed
high-resolution cameras to obtain the evidence needed to affect the value of your claim.

to top


Activity Checks:
An activity check is a method used for obtaining essential information on the claimant,
before you commit to a more in-depth investigation. During this type if an investigation,
factual information is gathered regarding the physical activities and capabilities of the claimant.


Activity Checks can include:
Photographs/videotape of indicators of activity such as projects/machinery/equipment
at the subject's residence; a neighbor canvass; a surveillance assessment report
(with photos, diagrams and any other factors to be considered when discerning
whether to conduct a full surveillance investigation; Residence description and
documentation revealing pertinent information relating to the subject's residence,
neighborhood and surroundings.

Whether your claims is a workers compensation, disability, general liability,
bodily injury or any other type of casualty claim, Discovery Services claims investigators
are experienced in obtaining the evidence needed to deny or accept a claim.

to top






Statements: 
AOE/COE, witness, and every other type of written or recorded statement is thoroughly prepared in advance.

All questions are prepared individually to thoroughly cover all aspects
of the incident and can be emailed for your approval, if you prefer.
Transcriptions are available, upon request.

Only interviews of references, employers, neighbors and associates can ascertain the
true nature of a person's character, stability, temperament and achievement level.
to top




Locates/Skip-traces:
Looking for witnesses needed for testimony?

If your case requires the testimony of someone who has disappeared,
you know how important it is to locate them.
An effective locate requires expertise, an extensive source base and creativity to be successful.
Discovery Services has the experience, technology and creativity to locate that individual.
Anywhere.

We recognize the importance of witness location and utilize
every resource available to contact each potential witness.

Our experience and resources will serve to locate your witness quickly.
And at a reasonable cost.
to top




Accident Scene Investigations:

Unless the police report indicates citations were issued, liability in auto accidents may often unclear.

Therefore a full investigation should include photographs, diagrams indicating all structures,
relevant distances, debris, witness locations/distances and obstructions,
traffic signal timing, a neighborhood canvass and witness statements.
And even a weather report from the day of, and prior to, the accident.

When liability is not 100% clear, an re-examination of the accident scene may be necessary
for accurately assessing liability, and for successfully pursuing subrogation.

to top

Investigative Assignment Form